Support

Contact Us

We typically respond within 1–2 business days

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Email support
General questions: [email protected]
Billing & subscriptions: [email protected]
Privacy & data: [email protected]
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Response time
We aim to respond to all enquiries within 1–2 business days.

For urgent billing matters, please use the subject line URGENT BILLING.
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Quick answers
How do I cancel?
Log in → Profile → Cancel Subscription, or email [email protected].

How do I reset my password?
Use the Forgot Password link on the login page.
Registered company
VINIKIS LTD
Company No. 16658144
1 Bishops Green, St. Swithins Close
Derby, England, DE22 3FX
United Kingdom